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Many consumers see electric vehicles as a viable option

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We are at a pivotal moment for electric vehicle (EV) adoption – the data suggest consumers are warming to EVs. When 38% of consumers want something, it is not going away.

Call or text Adam Probolsky regarding this research – 949-697-6726.

Probolsky Research is a Latina- and woman-owned market and opinion research firm with corporate, election, government, and non-profit clients.

This survey was conducted in partnership with Veloz. 

Our results presentation can be viewed below.

Amazon vs. Temu: E-Commerce Giants Face Off

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We decided to go deep with a unique subset of U.S. consumers: Those who have made a purchase from both Amazon and Temu in the last year. Full results available here for download and also shown below.

Price Wars: Temu Wins

  • 76% of respondents consider Temu cheaper than Amazon
  • Temu’s competitive pricing is a major draw for budget-conscious shoppers

Amazon’s Speed Advantage

  • 81% say Amazon’s shipping is much faster
  • Amazon’s efficient logistics and last-mile capabilities are hard to beat

Product Variety: It’s Close

  • 45% find similar variety on both platforms
  • Amazon edges with a somewhat greater selection

Return Policies and Customer Service

  • 50% prefer Amazon’s return policies
  • 50% rate Amazon’s customer service as better; 45% rate them as similar

The Review Factor

  • 58% value reviews equally on both platforms
  • 32% consider reviews more important on Amazon

Overall Consumer Behavior

Both giants have their strengths. Temu wins on price, while Amazon excels in shipping speed and product variety.

The survey of 340 U.S. consumers who shopped on both platforms provides a unique view of consumer behavior and the e-commerce landscape. Check out our infographic for all the details.

The online panel-driven survey was conducted from 6/21/2024 to 6/24/2024 with a margin of error of +/-5.6%.

Probolsky Research is a woman and Latina-owned market and opinion research firm. We did not have a client associated with this research. It was conducted for public interest only.